A Receptionist is the initial point of contact for guests at a lodging establishment. They are responsible for offering excellent customer support, handling check-ins and check-outs, and tackling guest issues. Furthermore, they often perform tasks such as answering phone calls, booking rooms, and providing information about the hotel and its ameni
A Hotel Associate is the primary point of greeting for guests at a hotel. They are responsible for offering excellent customer support, handling check-ins and check-outs, and tackling guest requests. Furthermore, they often conduct tasks such as responding to phone calls, scheduling rooms, and providing facts about the accommodation and its facili
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